Delivery

  • How is delivery made?

    All placed orders will have delivery arranged by our shipping partner courier service. There is currently only a standard delivery option available to all orders. Deliveries are made during work works on weekdays. No deliveries are made on weekends. Please note that we currently do not offer sa...
  • Where can you deliver?

    Deliveries can be made to almost every valid address in South Africa. Certain remote areas may incur an additional waiting period for orders. For more information on deliveries, see our Delivery Information page. We currently cannot deliver orders internationally.
  • Are there delivery charges?

    Hairhouse Warehouse offers free delivery for orders over R599.00. For orders less than R599.00, a R99.00 delivery charge will apply. This applies for all valid addresses country-wide. For more information on deliveries, see our Delivery Information page.
  • Can I collect my order?

    Collections are unfortunately not offered. All orders have courier delivery arranged to your specified location.
  • How long until I receive my order?

    All parcels begin delivery in Gauteng at RAM Courier's delivery facility: Addresses within Gauteng usually receive orders within 1-2 working days Addresses outside Gauteng usually receive orders within 2-4 working days We do not offer a same day order delivery service and parcels cannot be deliv...
  • Do you have a physical store where I can buy?

    Hairhouse Warehouse is an online store only. We do not have a physical shop or space for purchasing product. All orders are placed on the website and delivery is arranged to your specified location.
  • Do you deliver internationally?

    We unfortunately cannot deliver internationally at this time. Orders can only be delivered to valid addresses within South Africa.
  • How can I track my order?

    Once your order has been collected by our courier service you will begin receiving tracking updates via email or SMS. You can also login to your account, select "Orders" and click the "View" button that's located next to your order. On the following page you will then find order tracking details.