How to Check Your Order Status at Hairhouse Warehouse
At Hairhouse Warehouse, we understand how important it is for our customers to stay informed about the status of their orders. We have streamlined the process to make it as straightforward as possible. Below, you will find a detailed guide on how to check the status of your order through our website.
Steps to Check Your Order Status
Login to Your Account
Begin by logging into your account on our website. You can do this by visiting your account page.Navigate to Your Orders
Once logged in, navigate to the "Orders" section. Here, you will see a comprehensive list of your orders along with their current statuses.
Understanding Order Statuses
We use specific statuses to keep you updated on the progress of your order. Here’s what each status means:
New Order
This status indicates that we have received your order and payment successfully.Processing
Your order is currently being processed in our warehouse.Completed
The order has been processed and is now with RAM Hand-to-Hand Courier. You will soon receive an email with tracking details.On Hold
This status is shown if you chose the Manual EFT payment method during checkout. It means we are awaiting the clearance of your payment.Pending
We have received your order, but the payment has not yet cleared.Failed
Your payment was unsuccessful or declined.
Tracking Your Order
Once your order status changes to "Completed," you can track your order by clicking the "view" button next to your order. This will open a page with your order and courier tracking details. Additionally, you will receive an email notification with these tracking details.